Wad&Loft, located at Hoarpaed 4, 8856 BS in Pietersbierum, is responsible for processing personal data as described in this privacy policy.

We highly value your privacy and ensure that the personal data you share with us is handled with care. In this privacy policy, we would like to explain how we do this. If you have any questions, we are happy to help! You can reach us via info@wad-en-loft.nl

Personal data processed by Wad&Loft
To execute your agreement with us, we require the following personal data from you.

Name and address details
We store your name, address, and place of residence as they are necessary for invoicing, contacting you, or visiting you if required.

Business details
Keeping personal and business matters separate is always beneficial. That’s why we ask for your (company) name and business address when you purchase our products as a business.

Email address
We store your email address so we can send you important messages about your order or account. We may also use your email address to keep you updated on new developments at Wad&Loft through newsletters. Of course, you have the option to unsubscribe.

Phone number
We use your phone number to contact you in case of an emergency or to request your input.

Login details and customer number
We store your login details to secure access to your account, ensuring that only you or those you share your credentials with can log in.

Payment details
Payment details (account number and account holder) are only stored at the bank where the payment is received.

Special and/or sensitive personal data processed by Wad&Loft

Server logs
When you use our services, we automatically store some data about your connection to our servers in so-called server logs. This includes your IP address, browser version, and visit timestamp. We use this data to fix system errors and track individuals who may threaten our network to take appropriate measures.

Other personal data
Occasionally, we receive additional personal data via support tickets, social media messages, or emails that we did not request. If we do not need this data to assist you, we will delete it – as far as technically possible.

Our website and/or service does not intend to collect data from website visitors under the age of 16 unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is over 16. We encourage parents to be involved in their children's online activities to prevent data collection without parental consent. If you believe we have collected personal data about a minor without consent, please contact us at info@wad-en-loft.nl, and we will delete this information.

Automated decision-making
Wad&Loft does not make decisions based on automated processing (algorithms) that could have adverse consequences for you.

How long Wad&Loft retains personal data
Personal data should not be kept longer than necessary. The retention period depends on the purpose for which we received or collected the data and any legal obligations to retain data. If you have any questions about this, please contact info@wad-en-loft.nl

Sharing of personal data by Wad&Loft with third parties
We share your personal data with business partners and third parties if necessary to execute the agreement and comply with legal obligations. In some cases, we also share your personal data with third parties, but only with your explicit consent.

With companies that process your data on our behalf, we sign a data processing agreement to ensure the same level of security and confidentiality of your data. We remain responsible for these processing activities.

Cookies or similar technologies used by Wad&Loft
A cookie is a small text file stored in your computer, tablet, or smartphone browser when you first visit this website. We use four types of cookies.

First, necessary cookies with purely technical functionality, ensuring the website operates correctly. Then, statistical cookies, which collect anonymized data on website usage to help us optimize the site. Advertisers on Wad&Loft may place promotional content or job listings, sometimes containing web beacons or pixels to track views. We ensure these pixels never collect privacy-sensitive information. Preference cookies remember your settings (e.g., language preference or cookie preferences). Lastly, we use marketing cookies that track your browsing behavior. Embedded content from social media platforms like YouTube, Facebook, LinkedIn, and Pinterest also falls under this category. Upon your first visit to our website, we informed you about these cookies and requested your consent.

You can disable cookies from all websites by adjusting your browser settings (Chrome, Internet Explorer, Firefox, and Safari). Additionally, you can delete previously stored data via your browser settings. If you disable cookies, some features of Wad&Loft may no longer function properly, and embedded content may not display correctly, potentially affecting your site experience.

Access, modify, or delete data
You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or object to the processing of your personal data by Wad&Loft, as well as the right to data portability. This means you can request that we send the personal data we have on you in a computer file to you or another organization of your choice.

To request access, correction, deletion, or data transfer of your personal data, or to withdraw your consent or object to processing, please email info@wad-en-loft.nl

To verify your request, we ask you to send a copy of your ID. Please black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of your passport), passport number, and Citizen Service Number (BSN) to protect your privacy. We will respond as soon as possible, but no later than four weeks.

You also have the option to file a complaint with the national regulatory authority, the Dutch Data Protection Authority.

How Wad&Loft secures personal data
We take the protection of your data seriously and implement appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe your data is not properly secured or there are signs of misuse, please contact us at info@wad-en-loft.nl

We have taken the following measures to secure your personal data:

• Servers and devices of our employees are equipped with up-to-date security software, such as antivirus and firewalls.
• We only send your data via secure internet connections (TLS, formerly SSL). You can recognize this by the ‘https’ in the address bar and the padlock icon.
• Access to personal data from mobile devices is restricted and actively monitored.
• All Wad&Loft employees with access to personal data are trained in handling your data carefully.
• We use SPF, an internet standard that prevents emails from our name containing viruses, spam, or phishing attempts.

Changes to the privacy and cookie policy
Our privacy and cookie policy may be updated in the future. We recommend checking this page regularly for changes. If the changes are significant, we will ensure they are communicated clearly and prominently.